This is an Apprenticeship Vacancy.  The successful candidate will be employed by the company outlined below and undertake the relevant Apprenticeship Programme with ACT Training.  Please refer to the Course Outline at the bottom of this page for an overview of the Apprenticeship Programme.

Company Name:  Webhelp UK

Location:  Cardiff

Job Title:  Apprentice Facilities Assistant

Apprenticeship Programme:  Facilities Services Level 2

Hours of Work:  40 hours per week

Days and Times of Work:  Monday to Friday, 8:00am - 4:30pm

Salary:  £5.50 per hour

Contract Duration:  12 months initially

Company Overview: Webhelp provides on and offshore outsourcing services to a range of companies across over 25 countries in more than 90 locations.  The facilities team are a hugely important part of the business and there is a wealth of knowledge and experience in the team for an apprentice to learn from.  This will be a very varied and busy role, someone who enjoys problem solving and being hands on would be ideal

Main Purpose of Role:  Maintain business continuity at all Webhelp premises by ensuring all properties, equipment and services are maintained to the highest standards and providing quality facilities and support services for all end-users.  Adhere to all Facilities related health and safety legislation and ensure Webhelp’s health and safety policy is adhered to by employees and contractors at all times.

**See attached Job Profile for the key duties for this role.

Essential/Desirable Requirements:  

  • Must enjoy DIY and handy work;
  • Previous work experience / extracurricular interests (clubs, part time work, hobbies, volunteering, etc). 
  • Confident person who can work under the pressure of a busy environment.
Application Instructions

To be considered for this position, please click on the link below and apply via the Careers Wales website: -

Closing Date for Applications:  22nd May 2019

Interview Date:  Interviews will be held as soon as possible, on an ongoing basis.

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