This is an Apprenticeship Vacancy. The successful candidate will be employed by the company outlined below and receive on-the-job training from them. Alongside this, they will undertake an Apprenticeship Programme with ACT Training and receive support and guidance from an experienced Assessor, to help them achieve the relevant qualifications. Please refer to the Course Outline at the bottom of this page for an overview of the Apprenticeship Programme.

Company Name: SCC Logistics Ltd

Location: Cardiff

Job Title: Customer Service Apprentice 

Apprenticeship Programme: Customer Service Level 2

Hours of Work: Full-time (to be discussed)

Days and Times of Work: Monday to Friday (times to be discussed)

Salary: National Minimum Wage for Apprentices - £4.15 per hour

Company Overview: SCC Logistics offer same day and next day courier services as well as international freight forwarding services, we are unique because we are a family run business with an ever-growing corporate mentality. You will be a valued member of our team and receive training from experienced industry professionals. You will have the opportunity to gain experience speaking to existing customers, new customers and improving supplier relationships which will help you build easily transferrable skills to assist your future career development. SCC are currently in a period of rapid growth, so this is an exciting time to get on board with us and be a part of achieving our goals while we help you achieve your personal goals and grow together. 

Key Duties:  

  • Taking bookings;
  • Answering the phone;
  • Updating customers regularly on their delivery;
  • Talking to customers;
  • Liaising with our drivers for up to date delivery times etc;
  • General office duties.

Essential/Desirable Requirements:

  • GCSE grades A-C in both Maths and English;
  • Experience with Microsoft office;
  • Must have excellent communication skills.

Closing Date for Applications: Monday 23rd March 2020

Please note that applications received after the closing date may still be considered, subject to the vacancy being filled.

Interview Date: To be confirmed

Important Information:

  • You will be contacted by telephone and email throughout the recruitment process; therefore, please ensure the contact details you provide are accurate and that you check your messages regularly.

 

You may also be interested in these vacancies
Newsletter sign up
ACT is the trading name for Associated Community Training Limited | Company No. 02292330
ACT Training © 2016 Designed and Developed by Spindogs
Euro social fund Wales

The Apprenticeship, Traineeship and Jobs Growth Wales Programmes, led by the Welsh Government, are supported by the European Social Fund