This is an Apprenticeship Vacancy.  The successful candidate will be employed by the company outlined below and undertake the relevant Apprenticeship Programme with ACT Training.  Please refer to the Course Outline at the bottom of this page for an overview of the Apprenticeship Programme.

Company Name:  Specsavers

Location:  Newport

Job Title:  Apprentice Optical Assistant

Apprenticeship Programme:  Customer Service 2


Salary: 148.20 per week

Contract Duration:  12 months

Company Overview:  Specsavers Opticians is the number one eyecare provider in the optical market, with over 1,000 stores worldwide.  At Specsavers Newport, we are proud to be part of that success. We are a Platinum Employer who supports the learning and development of all our staff. We support this learning through external courses in our Regional Training Centre, along with on-line courses and weekly staff training in-store. There is also one-to-one training and coaching available to suit each individual. We have many staff who started with us as part-time Optical Assistants and have gone on to become Dispensing Opticians, Contact Lens Opticians and Managers. This is something we are very proud of.

Our store team are extremely focused on ensuring all our customers receive the best customer service possible and have won multiple awards as testament to this.

We are a diverse and inclusive team that embraces our differences.

Become an Apprentice in our store and you’ll have everything you need to truly realise your potential – from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.
At Specsavers, we’re always looking to the future - which i

s where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way. 

And that’s just the start. With a highly respected and award-winning business behind you – one that invests in its people – there’s nothing to stop you getting on here. Who knows, you might even end up running your own store in years to come...

Essential/Desirable Requirements:  

2 GCSE at C or equivalent
English at C or equivalent
Maths at C or equivalent

We’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It’s important that you are a great listener and communicator – as that’s what excellent service is all about.

You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.

It’s essential you haven’t worked in the Customer Service sector before, this is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love.

Closing Date for Applications: Friday 20/09/2019

Please note that applications received after the closing date may still be considered, subject to the vacancy being filled.

Interview Date:  7th October 2019

Important Information:

  • You will be contacted by telephone and email throughout the recruitment process; therefore, please ensure the contact details you provide are accurate and that you check your messages regularly.
  • Due to the high volume of applications we receive, we regret that we are unable to contact applicants that are not selected for interview.

If you would like to speak to someone about this vacancy, please contact Tia Ahmed on 02920 464727 or


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