Please complete the form below to contact us.

Key Info
18 months
£1600 + VAT
Enquire Now
Business Administration Diploma Level 4


This programme is for candidates working in a management position and who has experience within the public or private sector. This qualification in Business Administration can help you improve your skills within the business. 

The programme prepares learners for roles such as:

  • Office Manager
  • Executive Assistant
  • Business Development Manager
  • Project Manager


The qualification will require you to complete assignments and a portfolio of evidence.  Candidates can choose from a range of units, to ensure that they gain the skills needed to make improvements in the workplace.

On completion of this qualification you will achieve the following:

  • Level 4 NVQ Diploma in Business Administration (QCF)

We will tailor your learning programmes to suit your needs, so that each learner’s experience is unique. While learner’s needs will be different, the recommended time to complete this programme is 18 months.


This programme will primarily be delivered through 1-to-1 sessions with a member of the ACT delivery team, using a mixture of face-to-face and remote learning sessions. An ACT assessor will meet with the learner, either in the workplace or through digital means (for example, Microsoft Teams) once a month for approximately two hours to support progress.

Learners will also be set tasks to complete between each visit, for approximately
4 hours per month (please note – this is just a guide and will vary based on learner needs).

Examples of some of the tasks that might be set by our assessors include:

  • Written Assignments
  • Collection of product evidence from your workplace

In addition, there are a series of workshops that provide practical and applicable support to work-based activities. These workshops will help develop the knowledge and skills needed for your programme. These workshops are delivered using a mix of face-to-face workshops and online programmes such as Microsoft Teams. Following each workshop, you will be asked to complete a written assignment.

Each workshop runs for 2.5 hours and are run frequently. 

Understanding Organisations

Effective Communication in Business

Business Ethics

Personal & Professional Development

Resource Management

Planning & Managing Customer Services

Problem Solving & Decision Making


This programme is made up of a mixture of mandatory units (these have to be completed by all learners as part of the qualification) and optional units (we will work with you to decide what units are relevant to your role, and your business). 


ACT Head Office, Ocean Park House, East Tyndall Street, Cardiff, CF24 5ET.

T 029 2046 4727

Have any questions about our Level 3 Diploma in Business Admin?

If you have any further questions or enquiries about the main qualification element of the programme, please contact our Route Manager:

Kelly Harry
Route Manager for Management and Business Services

Enquire Now