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Key Info
15 months
£1,400 + VAT

Your place of work

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Business Administration Diploma Level 3


The programme prepares learners for roles such as:

  • Personal assistant
  • Office Executive
  • Office Supervisor

This programme is for learners to build on their achievements to gain greater technical skills as well as supervising others and contributing to the wider strategy of your organisation or department.


The Level 3 Diploma in Business Administration is a hybrid qualification, made up of competence and knowledge units. Learners can choose from a range of units, to ensure that they gain the skills needed to make improvements in the workplace.

On completion of this qualification, you will achieve the following:

Diploma Level 3 Diploma in Business Administration (QCF)


We will tailor your learning programmes to suit your needs, so that each learner’s experience is unique. While learner’s needs will be different, the recommended time to complete this programme is 15 months.

This programme will primarily be delivered through 1-to-1 sessions with a member of the ACT delivery team, using a mixture of face-to-face and remote learning sessions. An ACT assessor will meet with the learner, either in the workplace or through digital means (for example, Microsoft Teams) once a month for approximately two hours to support progress.

Learners will also be set tasks to complete between each visit, for approximately 4 hours per month (please note – this is just a guide and will vary based on learner needs).

Examples of some of the tasks that might be set by our assessors include:

  • Providing practical work-based evidence relating to your job role
  • Completing knowledge-based questions linked to your job role

In addition, there are a series of face-to-face workshops followed by online tests for the knowledge part of your qualification. 

Workshops will help develop the knowledge and skills needed for your programme. These workshops are delivered face-to-face and an online multiple choice test are sat following each workshop.

Each workshop runs for 2.5 hours and are run frequently.  Workshops are:

Principles of Administration

Principles of Business Communication & Information

Principles of Business


This programme is made up of a mixture of mandatory units (these have to be completed by all learners as part of the qualification) and optional units (we will work with you to decide what units are relevant to your role, and your  business). The units chosen should reflect the learner’s job role. If the learner/employer wishes for the learner to complete a unit that is not currently part of their job role, then the employer must facilitate opportunities for the learner to complete that activity on a regular basis throughout the course.


ACT Head Office, Ocean Park House, East Tyndall Street, Cardiff, CF24 5ET.

T 029 2046 4727

Have any questions about our Level 3 Diploma in Business Admin?

If you have any further questions or enquiries about the main qualification element of the programme, please contact our Route Manager:

Kelly Harry
Route Manager for Management and Business Services

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