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Key Info
14 months
£1400 + VAT
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Advice and Guidance Level 4 Dilpoma


The Diploma in Advice and Guidance will develop and refine the skills of practitioners who give advice and guidance in a range of contexts that can include mediation, advocacy, careers advice, training, management, mentoring, and supporting service users.

The aim of the Diploma in Advice and Guidance is to help develop skills and knowledge in a range of current roles, enabling practitioners to achieve their targets and deliver an excellent level of service to their clients.

The programme provides a professional development opportunity for learners in roles such as:

  • Advice providers in educational institutions
  • Counselling providers in education
  • Assessors and verifiers
  • Student services
  • Fitness coaches
  • Job centre advisers
  • Charitable/voluntary sector advisers
  • Government department advisers
  • Housing association advisers
  • Managers, supervisors and team leaders
  • Careers advisers
  • Mediation
  • Advocacy


The Level 4 Diploma in Advice and Guidance covers communication and interactions to support clients, managing a caseload, networking and professional development as well as a wide range of optional units that can be tailored to suit the development needs of any role that is based on giving advice and guidance to others.

On completion of this qualification, you will achieve the following:

  • Level 4 Diploma in Advice and Guidance


We will tailor your learning programmes to suit your needs, so that each learner’s experience is unique. While learner’s needs will be different, the recommended time to complete this programme is 14 months.

This programme will primarily be delivered through 1-to-1 sessions with a member of the ACT Delivery team, using a mixture of face to face and remote learning sessions. An ACT Assessor will meet with the learner, either in the workplace or through digital means (for example, Microsoft teams) once a month for approximately two hours to support progress. Observation is a key part of this qualification so some visits will be longer in order to allow the assessor to observe as much as possible. In addition to this, learners will be set approximately 4 hours of work to complete per month.

Examples of some of the tasks that might be set by our assessors include:

  • Prepare to be observed action planning with your client
  • Develop a resource to be used by your organisation.
  • Research and write about the legislation that affects the way you provide advice and guidance


This programme is made up of a mixture of mandatory units (these have to be completed by all learners as part of the qualification) and optional units (we will work with you to decide which units are relevant to your role). To achieve the level 4 Diploma, a minimum of 17 credits from the mandatory units and 20 credits from the optional units must be achieved. A minimum of 19 credits must be from level 4 units


ACT Head Office, Ocean Park House, East Tyndall Street, Cardiff, CF24 5ET.

T 029 2046 4727

Have any questions about our Level 4 Diploma in Advice and Guidance?

We are here to help. If you have any further questions or enquiries about the main qualification, please contact our Route Manager:

Ann Rees
Route Manager for Accounting and Education and Development


Alison Stone
Lead IQA 

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