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Key Info
10 months
£1080 +VAT (funding is available - call to discuss)
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IT Users Skills Level 2 Diploma

Course Objective

This qualification covers the core range of everyday IT user skills. This qualification is for candidates who require confidence and experience in order to be able to use IT to improve their productivity and efficiency, both in the work place and at home.

Course Delivery

An assessor will visit the candidate at their workplace, once a month for a minimum of two hours. In addition to this, they will be set approximately four hours of work to complete before the next meeting. The course covers a range of IT user skills and will give its participants a good foundation level of knowledge across the Microsoft Office package, communication and productivity software. One to one tuition will provide learners with the opportunity to develop skills at their own pace and in a way that is tailored to the skills that they want to develop

Key Topics

Improving productivity using IT

Understanding the potential of IT 

Developing personal and team effectiveness using IT 

Course Duration

 Up to 10 months


City and Guilds Level 2 Diploma in IT User skills (QCF)


ACT Head Office, Ocean Park House, East Tyndall Street, Cardiff, CF24 5ET.

T 029 2046 4727

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