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Key Info
12 months
£1,240 + VAT (funding is available - call to discuss)
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IT Users Skills Level 3 Diploma

Course Objective

This qualification is for candidates who are already confident with IT, and are looking to explore the more advanced features of the technology with which they interact. There is no formal IT qualification requirement to join at this level. A typical candidate would be someone who may use a computer to do routine tasks every day, but does not necessarily know about alternative ways to reach the same goal that may be more efficient and effective. The ideal candidate for this course is someone who other staff may go to for unofficial IT assistance such as a digital champion.  The course will look at the latest techniques and technological developments within the office space to drive creativity, productivity and efficiency. Candidates can choose skills from a range of units, to ensure that they get the skills needed to make improvements in the workplace and at home.

Course Delivery

An assessor will visit the candidate at their workplace, once a month for a minimum of two hours. In addition to this, they will be set approximately four hours of work to complete before the next meeting.

Key Topics

Improving productivity using IT 

Understanding the potential of IT 

Developing personal and team effectiveness using IT

Course Duration

Up to 12 months


City and Guilds Level 3 Diploma in IT User skills


ACT Head Office, Ocean Park House, East Tyndall Street, Cardiff, CF24 5ET.

T 029 2046 4727

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