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Key Info
12 months
£1,240 + VAT
any retail environment
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Retail Level 3 Diploma

Course Objective

This programme is aimed at those who work in a more senior position in Retail such as: Senior Sales Assistants, Team Leaders or Supervisors. There are 3 different pathways: Management, Sales Professional and Visual Merchandising. The learner should choose the most suitable for their job role

Course Delivery

An assessor will visit the candidate at their workplace once a month for a minimum of one hour. In addition to this, they will set approximately four hours of work to complete before the next meeting. 

Key Topics

Understanding customer service in the retail sector

Understanding the management of risks to health and safety on the premises of a retail business Understanding the retail selling process

Understanding the development of personal and team effectiveness in a retail business

Course Duration

Up to 14 months


Level 3 Diploma in Retail Skills


ACT Head Office, Ocean Park House, East Tyndall Street, Cardiff, CF24 5ET.

T 029 2046 4727

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