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Key Info
12 months
£1,240 + VAT
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Healthcare Support Services Level 3 Diploma

Course Objective

This qualification aims to provide the skills and knowledge required to become competent in supporting health professionals. This programme is aimed at various support roles within the health sector which are central to the smooth running of healthcare services, such as:

Assistant/Administrator, Cleaning Supervisor,  Caretaker/Maintenance Person, Customer Service Assistant/Manager, Database Administrator, Gardener, Health Records Clerk, Hospital Porter, Kitchen Supervisor/manager, Library Assistant, Personal Assistant/Receptionist, Records Manager, Security Officer/Manager

Course Delivery

An assessor will visit the candidate at their workplace, once a month for a minimum of one hour. In addition to this, they will be set approximately four hours of work to complete before the next meeting. Workshops are provided to support learning.

Key Topics

Engage in personal development in health and social care setting

Promote communication in health and social care setting

Promote and implement health and safety in health and social care setting

Promote equality and inclusion in health and social care setting

The role of the health and social care worker

Course Duration

10 – 12 months


Level 3 Diploma in Healthcare Support Services (QCF)


ACT Head Office, Ocean Park House, East Tyndall Street, Cardiff, CF24 5ET.

T 029 2046 4727

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