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This programme is aimed at Trainee/Assistant Facilities Managers and Facilities Services Team Leaders. The candidate will manage a small team in one or more facilities. They may be responsible for budgets, business planning, health and safety, energy management, customer service and relationship management. The candidate will be responsible for ensuring that facilities such as security, catering, cleaning and maintenance and building services run smoothly, so clients can run their businesses efficiently with the minimum disruption to services.
An assessor will visit the candidate in the workplace once a month for a minimum of an hour and a half. In addition to this there will be approximately four hours of work set between visits. Workshops will also be available for learners to attend. To achieve this qualification learners must complete 8 units.
Understanding facilities management for businesses and organisations
Managing and developing relationships in the workplace
Delivering service in the workplace
Developing yourself and others
Up to 6 months
BTEC Level 3 Certificate in Facilities Management
ACT Head Office, Ocean Park House, East Tyndall Street, Cardiff, CF24 5ET.
T 029 2046 4727