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Key Info
10 months
£1080 +VAT
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Healthcare Support Services Level 2 Certificate

Course Objective

This qualification aims to provide the skills and knowledge required to become competent in supporting health professionals. Various support roles exist within the health sector which are essential to the smooth running of healthcare services. These are the roles which this programme is aimed at, such as: Porter Housekeeper Switchboard Operator Caterer Gardener Records Manager

Course Delivery

An assessor will visit the candidate at their workplace, once a month for a minimum of one hour. In addition to this, they will be set approximately four hours of work to complete before the next meeting.

Key Topics

Introduction to personal development in health and social care setting

Introduction to communication in health and social care setting

Contribute to health and safety in health and social care setting

Introduction to equality and inclusion in health and social care setting

The role of the health and social care worker

Course Duration

6 to 10 months


Level 2 Certificate in Healthcare Support Services (QCF)


ACT Head Office, Ocean Park House, East Tyndall Street, Cardiff, CF24 5ET.

T 029 2046 4727

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