What is a Traineeship?

Our Level 1 Traineeship programme is a stepping stone towards an Apprenticeship. This programme enables you to gain a Level 1 qualification in your chosen route by providing you with a fantastic work placement with a top employer. You will receive employability training to help you stand out in the job market and all the support you need to progress onto the next stage in your life!

Whether you love the face-to-face interaction of working in a traditional retail store or would enjoy a remote helpdesk role, there are plenty of options and choices in Customer Service and Retail. With jobs available in every sector and every corner of the world, you can choose a varied, rewarding career that fits around you, your interests and your lifestyle.

What will you get as a Trainee?

What are the benefits of a Traineeship programme?

  • Training allowance of £50 per week (minimum- full time hours)
  • Travel expenses paid weekly
  • Tuition with essential skills such as: communication, team working, problem solving & IT
  • An insight into what skills top employers are looking for
  • The chance to spend a few weeks in different kinds of jobs
  • Regular support and good advice to help you make the right choices
  • A big boost to your confidence and brighter prospects for the future
  • You will be entitled to apply for an NUS Apprenticeship card which gives you exclusive discount from 100s of companies. Click here to read more

What are the requirements?

You must be aged 16-18 but do not need any previous qualifications-just a positive can-do attitude!

How do I get onto a Traineeship? 

You can apply directly through us by

02920 464727


Retail is available from:


Career Opportunities: 

Sales Assistant, Visual Merchandiser, Supervisor, Store Manager plus many more…

Find out the extra support we will offer during you time at ACT 

Want more information?

Let us know your email address and our dedicated team will be in touch!

Want to apply for a programme?

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Euro social fund Wales

The Apprenticeship, Traineeship and Jobs Growth Wales Programmes, led by the Welsh Government, are supported by the European Social Fund