Customer Service

Our Level 1 qualifications are a stepping stone towards an Apprenticeship, further training, setting up your own business or finding your dream job. Our Jobs Growth Wales+ (JGW+) Advancement Strand enables you to gain a Level 1 qualification in your chosen route and all the support, guidance and training needed to help you progress onto the next stage in your life!

Whether you love the face-to-face interaction of working in a traditional retail store or would enjoy a remote helpdesk role, there are plenty of options and choices in Customer Service. With jobs available in every sector and every corner of the world, you can choose a varied, rewarding career that fits around you, your interests and your lifestyle.

What are the benefits?

JGW+ Advancement Strand

  • Training allowance of up to £55 per week
  • Support with travel expenses
  • Employability support
  • Industry-focused work tasters and placements
  • Regular support, advice and guidance to help you make the right choices
  • A big boost to your confidence and brighter prospects for the future

 

What are the requirements?

You must be aged 16-18 but do not need any previous qualifications-just a positive can-do attitude!


How do I become a JGW+ learner? 

You can find out more information on Jobs Growth Wales+ by visiting:
workingwales.gov.wales/jobs-growth-wales-plus  

Or contact a member of our Enquiries Team who will point you in the right direction!

029 2046 4727

info@acttraining.org.uk

Career Opportunities:

Sales Advsior, Team Leader, Telesales Operative plus many more…

Find out the extra support we will offer during you time at ACT 

Want more information?

Let us know your email address and our dedicated team will be in touch!

Want to apply for JGW+?

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Euro social fund Wales

The Apprenticeship, Traineeship and Jobs Growth Wales Programmes, led by the Welsh Government, are supported by the European Social Fund