Coronavirus Update

The latest information and guidance for learners, staff and visitors

Since late July we have been slowly phasing essential staff members and learners back into our centres.

Guidance for Learners

We are fully committed to ensuring you continue your learning journey with ACT, and are able to access the support you may need during these challenging times. Our main priority is and always will be, your health and wellbeing and ensuring you are able to continue your learner journey. Please keep in regular contact with your Tutor/Assessor, and let us know if you require any further support.

Traineeship learners

Since September all ACT centres have been open, with select staff and learners returning for face to face delivery.

Although things may look a little different when you return, there will be clear guidelines throughout all of our centres to help keep everyone safe. This video, which follows Welsh Government guidelines, will help you to familiarise yourself with any new procedures.  

Apprenticeship learners

Some face to face delivery is currently underway, with essential employer and competency-based visits taking place. Learners are also attending examinations and tests at Ocean Park House (OPH) in our COVID-19 compliant rooms. For those undertaking examinations at OPH, this video, which follows Welsh Government guidelines, will help you to familiarise yourself with the new procedures that are currently in place throughout the building, helping everyone to stay safe. The main method of digital delivery will remain in place for the foreseeable future. Assessors will continue to work from home and learner assessments and reviews will take place online (where possible).

Guidance for Staff

Specific guidance for staff is available here.

Face coverings

As of Tuesday 15th September it is mandatory for all staff, learners and visitors to OPH and all ACT centres to wear a face covering in communal areas. These must be worn on entering any centre, when walking around it and in all general communal spaces.

Are you exempt from wearing a face covering? 
We understand that some people are exempt from wearing a face covering. Any staff member who feels they are exempt from wearing one, must notify their line manager and learners must notify their tutor as soon as possible. All learners and staff identified will be issued purple lanyards to communicate their exemption.

Keep up to date

We are encouraging all learners, staff and visitors to keep up to date on the most recent advice and guidance relating to Coronavirus.

For the latest information about Coronavirus in Wales, including its symptoms, protecting yourself and self-isolation advice, please visit the Public Health Wales website

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Fully Funded training is still available to you! You can enrol onto a course any time through our digital sign up process. Our delivery team are on hand to help guide you through the process and help you gain the qualifications you need.

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